NEW ARRIVALS ARE HERE
We founded Lotusrus with one goal in mind: providing high-quality, carefully developed products, made for everyone. Our passion for excellence has driven us from the beginning and continues to propel us going forward. We know that every item counts and strive to make your entire shopping experience as rewarding as possible. Don't settle for anything but the best—check us out for yourself.
RETURN POLICY
Return Policy
30 days return policy on any general products with unopened condition.
15 days return policy on any electronics products with unopened condition.
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you've used during the purchase. For credit card payments, it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.
If anything is unclear, or you have more questions, feel free to contact our customer support team.